Center For Family Services - Voorhees Township, NJ
posted 3 months ago
The IT Technician at Center for Family Services plays a crucial role in supporting the agency's computer infrastructure and systems. This includes managing a secure shared network, a VPN network, and ensuring seamless remote work access for employees. The technician will be responsible for providing employee-focused support, which involves diagnosing computer problems, installing software, setting up new equipment, and performing tests on various computer hardware and systems, including Security, Audio/Video, Networks, and Communications systems. This position offers a unique opportunity to be part of a dedicated IT team that effectively resolves issues and advances technology for a workforce of approximately 1500 staff members. In this role, the IT Technician will engage in hands-on troubleshooting and maintenance of computer systems, ensuring that all technology functions optimally to support the agency's mission. The technician will also be expected to communicate effectively with staff to understand their technical needs and provide solutions in a timely manner. This position is ideal for someone who enjoys working in a collaborative environment and is passionate about leveraging technology to improve organizational efficiency and employee satisfaction.