Information Technology Technician (Local Government) Northumberland County C&Y

$38,511 - $38,511/Yr

Commonwealth Of Pennsylvania

Full-time - Entry Level

Administration of Human Resource Programs

About the position

The Information Technology Technician position at Northumberland County Children & Youth Services involves supporting the IT needs of the organization by managing hardware, software, and applications. The role requires troubleshooting IT issues, providing technical assistance, and training staff on various programs. This position is essential for ensuring smooth day-to-day operations within a fast-paced environment, collaborating with various community resources to assist families served by the agency.

Responsibilities

• Manage all hardware, software, and applications utilized by the county.
• Troubleshoot and resolve IT issues as they arise.
• Provide technical assistance to staff and users.
• Conduct training sessions for staff on program utilization.
• Assist in maintaining the training manual for staff.

Requirements

• Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance.
• An associate's degree in any information technology field, or an equivalent combination of experience and training.
• Ability to perform essential job functions and meet PA residency requirements.

Nice-to-haves

• Experience in a government or social services environment.
• Strong interpersonal skills for collaboration with various agencies.

Benefits

• Full-time employment with a structured work schedule.
• Potential for salary negotiation based on experience.