Information Technology Technician (Local Government) - Northumberland County C&Y

$38,511 - $38,511/Yr

Commonwealth Of Pennsylvania

Full-time - Entry Level

Administration of Human Resource Programs

About the position

The Information Technology Technician position at Northumberland County Children & Youth Services involves supporting the IT needs of the department by managing hardware, software, and applications. The role requires troubleshooting technical issues, providing training to staff, and ensuring smooth IT operations in a collaborative environment with various social service agencies.

Responsibilities

• Manage all hardware, software, and applications utilized by the county.
• Troubleshoot and resolve IT issues as they arise.
• Provide technical assistance to staff and users.
• Conduct training sessions for staff on program utilization.
• Maintain and update the training manual for IT processes.

Requirements

• Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance.
• An associate's degree in any information technology field, or an equivalent combination of experience and training.
• Ability to meet the PA residency requirement.

Nice-to-haves

• Experience working in a fast-paced environment.
• Excellent interpersonal skills for collaboration with various agencies.

Benefits

• Health insurance coverage
• Paid holidays
• Flexible scheduling options