Information Technology Technician (Local Government) - Northumberland County C&Y

$38,511 - $38,511/Yr

Commonwealth Of Pennsylvania - Sunbury, PA

Full-time - Entry Level

Sunbury, PA

Administration of Human Resource Programs

About the position

The Information Technology Technician position at Northumberland County Children & Youth Services involves supporting the IT needs of the department by managing hardware, software, and applications. The role requires a detail-oriented professional who can thrive in a fast-paced environment, providing technical assistance, troubleshooting issues, and training staff on various programs. This position is crucial for ensuring smooth IT operations within the agency, which collaborates closely with other social service organizations and community resources.

Responsibilities

• Manage all hardware, software, and applications utilized by the county.
• Troubleshoot and resolve IT issues as they arise.
• Provide technical assistance to staff and users.
• Conduct training sessions for staff on program utilization.
• Assist in maintaining the training manual for IT programs.

Requirements

• Two years of experience providing information technology support services involving hardware and software installation, operation, and maintenance.
• An associate's degree in any information technology field, or an equivalent combination of experience and training.
• Ability to perform essential job functions and meet PA residency requirements.

Nice-to-haves

• Experience working in a government or social services environment.
• Familiarity with Child Protective Services Law and related legal requirements.

Benefits

• Full-time employment with a stable salary.
• Potential for non-negotiable starting salary based on experience.