Cedar Fair Entertainment Company - Kansas City, MO
posted 3 months ago
As an Information Technology Technician at Worlds of Fun, you will play a crucial role in assisting with the management of the day-to-day operations of the I.T. Department. This position involves providing comprehensive support for personal computers, help desk inquiries, and server management. You will be responsible for ensuring that all technical aspects of the park's operations run smoothly, which includes troubleshooting network infrastructure problems and monitoring servers and network applications. Your role will also involve direct interaction with end users, providing technical assistance through various channels such as phone, email, or in person. In addition to technical support, you will assist with non-IS functions for the park, contributing to various IS projects as needed. You will be expected to maintain a high standard of guest service, adhering to Cedar Fair's guidelines while interacting with guests and subordinates. This includes initiating guest interactions, answering questions, and providing directions. You will also be responsible for maintaining cleanliness and safety in your assigned work area, ensuring compliance with Cedar Fair's safety guidelines and reporting any unsafe conditions to your supervisor. The position requires flexibility in scheduling, as you will need to meet the business needs of the park, which may include working nights, weekends, and holidays. Attendance is also a critical aspect of this role, and you will be expected to adhere to Cedar Fair's attendance policies. Overall, this position offers a dynamic work environment where you can develop your technical skills while contributing to the guest experience at Worlds of Fun.