Information Technology Technician
Commonwealth Of Pennsylvania
458d•$50,836 - $77,321•Remote
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About The Position
The Information Technology Technician position at the Commonwealth of Pennsylvania is a full-time role within the Technical Support Division, primarily responsible for providing Tier 1 IT help desk support to approximately 250,000 active and retired members of the State Employees' Retirement System (SERS) and over 250 staff. The technician will serve as the first point of contact for IT assistance, ensuring exceptional customer service and a positive end-user experience while maintaining and supporting the SERS IT infrastructure.
