Unclassified - San Francisco, CA

posted 3 months ago

Full-time - Manager
Remote - San Francisco, CA

About the position

As the Infrastructure and Cloud Engineering Manager at Unreal Staffing, Inc., you will play a pivotal role in leading a compact, fully remote engineering team dedicated to developing, maintaining, and enhancing a cutting-edge user-facing application along with various internal tools. Our engineering team is characterized by a strong commitment to supporting one another, adapting to technological advancements, and fostering a proactive learning environment. We value the balance between professional and personal commitments, recognizing that work is just one part of life. In this role, you will have the opportunity to take full ownership of projects that drive our mission and positively impact educators. We are looking for a technically skilled, hands-on leader with a people-first approach to establish a new function and team focusing on DevOps, security, and infrastructure. The ideal candidate will be passionate about building and maintaining high-performance, reliable, scalable, and secure systems that delight developers, support teams, and users. You will also be responsible for fostering a vibrant, diverse, and collaborative engineering team, ensuring that each member feels valued and supported in their professional growth. Your experience should include more than two years of managing a diverse engineering team, with a preference for candidates who have experience in the education or educational technology sector. You should have over five years in roles such as DevOps, Site Reliability, or Infrastructure engineering, with at least three years at a senior engineering level. As a senior engineer, you will have full-stack web development experience and effective communication skills for both technical and non-technical audiences. You will also possess a comprehensive understanding of security best practices, performance monitoring, automation, and site reliability, along with proficiency in deploying, testing, managing, and monitoring cloud services in production environments. In this role, you will improve CI/CD processes and system operations to enhance efficiency, observability, latency, scalability, security, and reliability. You will collaborate on product and technical strategy with managers and cross-functional team leaders, providing technical guidance to engineers through code reviews, pairing, teaching, and coaching. Additionally, you will build and lead a high-performing, diverse engineering team that delivers data-driven results to support our mission, while fostering a culture of psychological safety, inclusion, and continuous improvement.

Responsibilities

  • Oversee and mentor the Product Management Team to drive product development and excellence.
  • Collaborate with the CEO and Head of Content to shape product and design strategies.
  • Enhance the maturity of our product management and design workflows.
  • Support the growth and success of product managers and designers through coaching and mentorship.
  • Improve CI/CD processes and system operations to enhance efficiency, observability, latency, scalability, security, and reliability.
  • Provide technical guidance to engineers through code reviews, pairing, teaching, and coaching.
  • Lead technically on high-risk, complex projects.
  • Research and evaluate new technologies and tools, developing proofs-of-concept.
  • Build and lead a high-performing, diverse engineering team that delivers data-driven results to support our mission.
  • Foster a team culture of psychological safety, inclusion, and continuous improvement.

Requirements

  • More than 2 years managing a diverse engineering team.
  • Experience in the education or educational technology sector is a plus.
  • Over 5 years in roles like DevOps, Site Reliability, or Infrastructure engineering.
  • At least 3 years at a senior engineering level.
  • Full-stack web development experience.
  • Effective communication skills for both technical and non-technical audiences.
  • Comprehensive understanding of security best practices, performance, monitoring, automation, escalation, and site reliability.
  • Optimized data storage solutions tailored to specific needs.
  • Proficiency with version control systems, CI/CD pipelines, automation tools, testing frameworks, and Infrastructure as Code.
  • Demonstrated expertise in deploying, testing, managing, and monitoring cloud services in production environments.

Nice-to-haves

  • Familiarity with GitHub, Cypress, CircleCI, Docker, DataDog, MongoDB, PostgreSQL, Azure AI, and various AWS services (CloudFormation, EC2, ECS, Fargate, Lambda, RDS, Redshift, DynamoDB).

Benefits

  • Compensation in the range of $140,000-$200,000 based on location and experience.
  • Flexible time off policy.
  • Medical, dental, and vision coverage.
  • 401k matching.
  • Profit sharing.
  • Family and Medical Leave.
  • Family-building reimbursement.
  • Universal Basic Income.
  • Mental health services benefit.
  • A truly motivated, passionate, and fun team.
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