PNC - Pittsburgh, PA
posted about 2 months ago
As an Infrastructure Configuration Consultant within PNC's Technology organization, you will provide subject matter expert (SME) support for various desktop operating systems, primarily focusing on Windows. This role involves incident detection, resolution, and escalation, as well as participation in root cause analysis. You will maintain and develop in-depth knowledge of supported systems and applications, perform application governance, and provide technical operational support to teams. The position requires a strong understanding of project management principles and will also involve functioning as a print hardware expert.