RSM - Des Moines, IA
posted 2 months ago
As a Network Infrastructure Engineer at RSM, you will play a crucial role in providing technology support to our current and prospective clients. Your primary responsibilities will include launching implementations, providing training, and troubleshooting hardware and software issues for a diverse range of companies. This position is designed for individuals who are eager to learn and grow their credentials by attending professional conferences and obtaining certifications that will enhance their professional knowledge in network administration. You will act as a business advisor, delivering timely and high-quality client service to our mid-market clientele. The successful candidate will possess excellent communication skills, both written and oral, along with strong problem-solving abilities and a solid work ethic. Building and maintaining good client relations will be essential in this role. You will be responsible for designing IT solutions that adhere to manufacturer standards and best practices, managing the installation of network infrastructure equipment such as switches, routers, wireless devices, and security appliances at client sites. Additionally, you will identify and escalate cross-selling opportunities while establishing rapport and trust with key client decision-makers. Your role will also involve meeting with prospective clients to evaluate their needs through technical assessments and delivering appropriate recommendations. The ability to multi-task and manage a variety of projects simultaneously will be critical to your success in this position.