Infrastructure Site Reliability Engineer

$118,450 - $260,590/Yr

CVS Health - Buffalo Grove, IL

Full-time - Mid Level

Buffalo Grove, IL

Health and Personal Care Retailers

About the position

As an Infrastructure Site Reliability Engineer at CVS Health, you will play a crucial role in designing, implementing, and managing infrastructure systems that ensure the reliability and performance of technology platforms. This position emphasizes proactive monitoring, troubleshooting, and optimizing systems to maintain high availability and performance, while collaborating with diverse teams to meet customer expectations.

Responsibilities

• Manage and maintain various systems and infrastructure, ensuring high availability, scalability, and reliability.
• Participate in on-call rotation to ensure availability and uptime of critical systems.
• Develop and maintain best practices documentation, including system architecture diagrams and standard operating procedures.
• Perform system and application performance analysis to identify and resolve issues.
• Streamline and optimize operational processes and documentation by implementing industry best practices.
• Develop and implement incident and problem management processes to increase efficiency.
• Establish a comprehensive SRE process for seamless operations and prompt issue resolution.
• Collaborate with development teams for code reviews, performance optimization, and application deployment.
• Drive reliability engineering practices including monitoring, alerting, and incident management.
• Automate infrastructure deployments and maintenance tasks using configuration management tools.
• Stay updated on industry trends and apply knowledge to improve systems and processes.
• Analyze historical usage patterns to forecast future capacity requirements.
• Collaborate with stakeholders to understand resource demand and estimate necessary infrastructure capacity.
• Establish monitoring systems to track performance and utilization of critical resources.

Requirements

• 7+ years of experience in Infrastructure Engineering, System Administration, or related roles.
• 3+ years of experience with cloud platforms (e.g., AWS, Microsoft Azure) and infrastructure-as-code tools (e.g., Terraform, CloudFormation).
• 2+ years of experience with configuration management tools such as Ansible, Puppet, or Chef.
• 2+ years of experience with containerization technologies like Docker and Kubernetes.
• 2+ years of experience in networking principles and protocols, including TCP/IP, DNS, load balancing, and firewalls.
• 1+ years of experience with incident management, performance monitoring, and capacity planning tools.

Nice-to-haves

• Excellent troubleshooting and problem-solving skills.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Well-being programs and education assistance.
• Free development courses.
• CVS store discount and discount programs with partners.
• Paid Time Off (PTO) and paid holidays.