Infusion Center Scheduler

$36,691 - $51,397/Yr

University of Rochester - Rochester, NY

Full-time

Rochester, NY

Educational Services

About the position

The University of Rochester is seeking a Medical Secretary for the Wilmot-Arnot Ogden Cancer Center. This role involves performing complex secretarial and administrative duties in a fast-paced outpatient Hematology/Oncology Infusion Center. The position requires independent judgment and advanced clerical skills to support the Cancer Center's operations, ensuring efficient scheduling and communication within the department.

Responsibilities

• Perform routine and non-routine secretarial duties requiring advanced skills and independent judgment.
• Schedule multiple complex Infusion Center appointments in collaboration with the charge nurse.
• Update scheduling changes as they occur and manage Apheresis appointments.
• Handle incoming calls, triaging to appropriate staff and assessing clinical urgency.
• Daily filing of referral orders and confirming health insurance authorizations.
• Interface with outpatient departments to ensure smooth transitions of required documentation.
• Order blood products from the blood bank for transfusions.
• Conduct phone interviews with patients to collect information for appointment prioritization.
• Provide administrative support to the Infusion Center charge nurse and treatment center nurses.

Requirements

• Medical Secretary degree/studies or equivalent training.
• Two years' experience in a medical office setting.
• Proficiency in Medical Terminology and attention to detail.