Inside Account Manager (Onsite Chicago)

Zebra Technologies • Chicago, IL

390d • Onsite

About The Position

The Inside Account Manager (IAM) role at Zebra involves managing named customer accounts and driving sales across the company's product portfolio. This position is part of the newly established Inside Sales Hub, focusing on supporting midmarket end-users through effective engagement and relationship management. IAMs will be responsible for the entire sales cycle, from prospecting to closing, while working closely with various internal teams to align sales efforts and strategies. The role requires a strong presence in the Chicago office, with little to no travel expected.

Requirements

• Bachelor's degree or equivalent experience.
• 2+ years of recent direct B2B sales experience selling technology-related offerings.
• Must reside in the US and be able to work out of Zebra's downtown Chicago office 5 days per week.
• Must be able to start on March 3, 2025.

Nice To Haves

• 3+ years of experience in an inside sales capacity.
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook) and CRM software.
• Proven ability to meet and exceed sales targets and close sales opportunities.
• Business acumen and deep understanding of business sales processes; requires basic technical product knowledge.
• Strong communication skills, self-starter with strong work ethic.
• Resilient when faced with challenges.
• Disciplined, coachable, with high emotional intelligence.

Responsibilities

• Manages a target account list of customers across a vertical and/or territories, focusing on driving sales across Zebra's product portfolio.
• Accountable for the end-to-end sales cycle from prospecting, qualifying, and closing business to achieve sales quota.
• Establishes and maintains strong relationships with key decision-makers and personas within client organizations.
• Leverages Zebra Sales Plays to proposition Zebra products and solutions, working with the right personas to support customer outcomes.
• Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track activity and manage sales forecasts.
• Leverage CRM tools and data insights to inform sales activities and management reporting.
• Proactively share best practices with colleagues within Regional Hub and seek out opportunities to share learning/successes, contributing to a collaborative sales environment.
• Work closely with Regional Sales, Sales Enablement, Marketing, Product, and broader cross-functional teams to align sales efforts.
• Share insights and feedback with team members to improve sales strategies and processes (including Sales Plays).
• Stay informed about industry trends, competitive landscape, and product developments.
• Continuously update knowledge on company products and services to effectively address customer needs.
• Implement feedback and coaching to improve sales techniques and outcomes.

Benefits

• Healthcare coverage
• Wellness programs
• Inclusion networks
• Continued learning and development offerings
• Community service days
• Parental leave
• Employee assistance program
• Paid time off
• Cash incentive programs tied to quota achievement
• Long-term incentive equity awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Printing and Related Support Activities
• Education Level: Bachelor's degree