Inside Account Manager

TW Metals - Huntsville, AL

Full-time - Entry Level

Huntsville, AL

Computer and Electronic Product Manufacturing

About the position

The Inside Account Manager at TW Metals, LLC is responsible for managing sales activities of assigned accounts, ensuring high levels of customer service, and developing effective relationships with suppliers and customers. This role involves collaborating with the Territory Manager to grow new business, achieve budget targets, and maximize productivity through effective planning and organization.

Responsibilities

• Engages in high-level customer service by delivering quotation responses and handling customer discrepancies.
• Receives and maintains customer orders while ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace.
• Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets.
• Maximizes productivity by effectively planning, organizing, and managing workload.
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates.
• Communicates with the Territory Manager to assist in developing sales campaigns to accommodate goals of assigned customers.

Requirements

• Undergraduate degree in marketing, business administration, or a finance-related field is preferred.
• 3-5 years of related metal industry sales experience preferred.
• Possess effective communication skills, both verbal and written.
• Experience with Microsoft Office, particularly Excel and Word.
• Willingness to learn proprietary program known as Metalware.
• Displays effective use of time management skills.
• Knowledge of basic math skills is essential.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement