Inside & Digital Sales Manager - Petcare

110 Agency - Malvern, PA

Full-time - Mid Level

Malvern, PA

Real Estate

About the position

We are seeking a highly capable and experienced individual to lead one of our US Petcare, Inside and Digital Sales teams. The primary responsibility of the Inside & Digital Sales Manager includes leading and developing a high performing team of Inside & Digital Sales Representatives. This includes demonstrating and utilizing solution coaching, business planning capabilities, change management and execution of area and regional strategies to maximize sales performance. The identified candidate should be able to build a high-performing team that delivers the Zoetis experience while driving organizational goals and priorities. This manager should drive organizational goals and priorities while building a culture where employees are engaged and valued by modeling the Zoetis Core Beliefs. This position will require limited travel throughout the year to regional and national sales meetings. The Inside & Digital Sales Manager must be able to lead through others; by assigning work, monitoring activities and evaluating performance. They will attract, develop, evaluate, differentiate, and retain top talent through recruiting/hiring, ongoing coaching, proactive/effective use of both colleague development tools and performance management, and performance ratings. The manager will spend 75% of available time on sales-coaching to help the team meet performance objectives by strengthening their core capabilities and professional development. They will also direct the business activities and efforts of the area Inside and Digital Sales Representatives and Major Accounts, Diagnostics and Diagnostics Specialists to meet objectives set forth by management. In addition, the manager will be responsible for the development and execution of an area business plan including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall. They will develop and maintain product portfolio knowledge expertise and meet or exceed sales objectives (quota) both overall and for key growth products via development and coaching of the sales team within targeted accounts. The manager will successfully lead the launch of new products/services and demonstrate success in other key sales metrics such as growth rates and improving the health of the area business by improving leverage and managing analytical insights reports. The role requires the ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build/manage relationships at all levels of an organization. The ideal candidate will be adept at working in highly fluid, complex, and ever-changing environments, using analytics and insights to enhance decision-making and tactical execution across the area.

Responsibilities

• Lead and develop a high performing team of Inside & Digital Sales Representatives.
• Assign work, monitor activities, and evaluate performance of team members.
• Attract, develop, evaluate, differentiate, and retain top talent through effective recruiting and coaching.
• Spend 75% of available time on sales-coaching to help the team meet performance objectives.
• Direct the business activities of the Inside and Digital Sales Representatives to meet management objectives.
• Develop and execute an area business plan including demographics, economics, performance, and actionable items.
• Meet or exceed sales objectives (quota) for key growth products through team development and coaching.
• Successfully lead the launch of new products/services.
• Demonstrate success in key sales metrics such as growth rates and improving business health.
• Coordinate marketing efforts and handle various administrative and reporting documents.

Requirements

• Undergraduate degree (BS/BA) preferred.
• 2+ years inside sales experience preferred.
• Success in previous roles including people leadership and creatively solving problems to drive sales performance.
• Excellent communication, interpersonal, business management, and computer skills.
• Ability to work in a cross-functional team-based environment and influence stakeholders at all levels.
• Adept at working in highly fluid, complex, and ever-changing environments.
• Uses analytics and insights to enhance decision-making and tactical execution.
• Ability to manage assigned expense budgets.
• Customer-focused professional demeanor and presentation style.
• Demonstrated ability to work independently and in a close team environment.

Nice-to-haves

• Animal Health experience and general knowledge of veterinary medicine.
• Prior selling experience in B2B direct sales.
• Exhibit willingness to accept and incorporate feedback.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health insurance coverage.
• 401(k) retirement savings plan with company matching contributions.
• Paid time off and holidays.
• Opportunities for professional development and career growth.