Cablemaster - New Berlin, WI

posted 4 months ago

Full-time - Mid Level
New Berlin, WI
Electrical Equipment, Appliance, and Component Manufacturing

About the position

As an Inside Sales Account Manager at CableMaster, you will play a crucial role in supporting the growth of our company by managing customer requests, sending quotes, resolving issues, and reaching out to potential customers. This position is designed for individuals who are ready to take the next step in their sales career and are looking for a stable yet growing company that offers a clear path for future advancement. You will be the voice of CableMaster, responsible for winning over our customers every day through effective communication and problem-solving skills. In this role, you will engage in business development activities, which include setting up appointments with prospective clients to understand their needs and concerns. You will work closely with the outside sales team to develop relationships and create awareness of our company offerings. Maintaining and developing relationships with composite cable dealers and wholesalers is essential, and you will create a plan for regular touchpoints that align with customer buying habits and needs. You will also need to understand the marketplace to adjust pricing at both the dealer and wholesale levels, supporting growth and consistency in our customer base. Prospecting new customers and developing a compelling strategy to win new business will be key responsibilities. Following up with customers on quotations to help obtain orders, discussing objections that may prevent order placement, and offering alternate options will be part of your daily tasks. You will be expected to meet monthly, quarterly, and annual sales targets as defined by management, and you will create and present quotations to customers, emphasizing the value-added features and benefits of working with CableMaster. Additionally, you will manage data entry into our ERP system for orders in accordance with company policies and work cross-functionally with purchasing and accounting teams to relay the voice of the customer regarding marketplace needs. This position requires a thorough knowledge of all products, processes, and policies to support and exceed customer requirements, and you may be assigned other duties as needed.

Responsibilities

  • Set up appointments with prospective clients to learn their needs and concerns.
  • Work with the outside sales team to develop relationships and create awareness of company offerings.
  • Maintain and develop relationships with composite cable dealers and wholesalers.
  • Create a plan of regular touch points in line with customer buying habits and needs.
  • Understand the marketplace to adjust pricing at both the dealer and wholesale level.
  • Prospect new customers and develop a compelling strategy to win new business.
  • Follow up with customers on quotations to help obtain orders and discuss objections.
  • Proactively follow up with prospective new customers to generate sales.
  • Meet monthly, quarterly, and annual sales targets as defined by management.
  • Create and present quotations to customers emphasizing value-add features.
  • Manage and perform data entry into ERP system for orders in line with company policies.
  • Work cross-functionally with purchasing and accounting teams to support inventory purchases and management.
  • Assist with assigning customers to the inside sales team based on customer needs.
  • Possess thorough knowledge of all products, processes, and policies to support customer requirements.

Requirements

  • Mid-level sales experience in a related field.
  • Strong communication skills to effectively engage with customers and team members.
  • Ability to solve problems and exceed sales goals.
  • Experience with pricing management and understanding market dynamics.
  • Proficiency in data entry and using ERP systems.

Nice-to-haves

  • Experience in the cable or telecommunications industry.
  • Familiarity with business development strategies and techniques.
  • Ability to work collaboratively in a team environment.

Benefits

  • Competitive salary range of $50,000 - $60,000 per year.
  • Opportunities for career advancement within a growing company.
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