Trova Advisory Group - Aurora, IL

posted 3 months ago

Full-time - Entry Level
Aurora, IL
Administrative and Support Services

About the position

We are seeking a dynamic Account Manager to join our team in Aurora, IL. The ideal candidate will be responsible for managing client accounts, developing new business opportunities, and maximizing sales growth. This role requires a proactive approach to customer service and sales, ensuring that our clients receive the highest level of support and engagement. The Account Manager will work closely with both B2B and E-commerce customers, acting as a liaison between customers, transportation, and order processing. This position is crucial for maintaining strong relationships with our clients and ensuring their needs are met effectively. In this role, you will be responsible for managing orders from stores, entering orders into our system, and cultivating loyal customers to retain business from incoming calls and emails. You will also be tasked with managing E-commerce sales, which requires a keen understanding of online sales strategies and customer engagement. The successful candidate will have a strong background in sales, particularly in the food industry, and will be adept at upselling products to enhance customer satisfaction and drive revenue growth. This is a full-time position with an 8-hour shift schedule, offering a competitive salary of $50,000 per year.

Responsibilities

  • Manage client accounts and develop new business opportunities.
  • Maximize sales growth through effective account management.
  • Act as a liaison between customers, transportation, and order processing.
  • Provide excellent customer service to retain business from incoming calls and emails.
  • Manage orders from stores and enter them into the system.
  • Cultivate loyal customer relationships to enhance retention.
  • Oversee E-commerce sales and strategies.

Requirements

  • Experience in account management or sales, preferably in the food industry.
  • Strong customer service skills and ability to communicate effectively with clients.
  • Proficiency in managing orders and using order processing systems.
  • Ability to work with B2B and E-commerce customers.
  • Experience with upselling food products.

Nice-to-haves

  • Experience in the food industry for several years.
  • Familiarity with E-commerce sales platforms.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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