Inside Sales Account Manager II - Commercial Vehicle Lending

Full-time - Entry Level

Hybrid - Fort Worth, TX

Credit Intermediation and Related Activities

About the position

GM Financial promotes an inclusive Culture to Win that is centered around leading with core values, empowering team members, and accomplishing strategic priorities while supporting our community and earning customers for life. We invite YOU to join an innovative team of trend-setters in the automotive finance industry. Our CVL team works together to find ways to grow GMF's fleet and commercial business by working closely with our internal teams, GM Envolve and customers. We offer business-centric products and services that set our dealer partners and business customers up for success. This position will be located in Arlington, Texas and following a hybrid work model.

Responsibilities

• Demonstrate the value proposition of GM Financial to assist the dealer to sell incremental new and used commercial vehicles
• Effectively manage and market assigned dealer relationships to achieve all quality, pricing and volume objectives
• Maintain effective communication with dealers, internal partners and factory counterparts
• Point of contact for internal and external CVL requests or inquiries through the CVL Dealer Support Line
• Develop business plans to align with corporate goals
• Support, market and be subject matter experts in all GM Financial CVL products
• Analyze dealer specific data using reporting tools and take appropriate action
• Effectively communicates any dealer risk or concern to CVL Leadership
• Develops and maintains dealer relationships by providing the highest quality service in the industry while effectively managing and marketing to those dealers
• Maintains regular communication with CVL field sales to discuss trends/issues and look for additional GM Financial business opportunities
• Uses logic, data analysis, judgement and common sense when solving problems
• Looks beyond the obvious, probing to gain a better understanding of complex or unusual situations

Requirements

• Extensive knowledge of dealership, manufacturer and CVL programs and processes
• Complete understanding of commercial loans and documentation
• Knowledge of dealership, fleet/commercial and indirect auto finance industry operations
• Must be proficient in computer software such as Excel, Word and PowerPoint
• Ability to manage work demands and pressures while demonstrating integrity and respect
• Ability to interface with all levels of management
• Ability to make sound business decisions based on policies and procedures
• Detailed oriented and capable of managing multiple opportunities simultaneously
• Excellent verbal and written communication skills
• Experience Bachelor's Degree in Business or related field or equivalent work experience required
• 2-3 years in Auto Finance Industry preferred

Benefits

• Generous benefits package available on day one to include: 401K matching
• Bonding leave for new parents (12 weeks, 100% paid)
• Tuition assistance
• Training
• GM employee auto discount
• Community service pay
• Nine company holidays
• Competitive pay and bonus eligibility
• Flexible hybrid work environment, 2-days a week in office