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The RealReal - San Francisco, CA

posted 2 months ago

Full-time - Mid Level
San Francisco, CA
101-250 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Luxury Account Specialist (LAS) - WEST at The RealReal is responsible for driving repeat consignment business by acquiring consigned items from existing clients within an assigned territory. This role is ideal for customer-obsessed and self-motivated individuals who thrive in a fully-remote, quota-driven sales environment. The LAS will connect with established clients, follow up on leads, and leverage strong client relationships to enhance consignment activity.

Responsibilities

  • Connect with established clients to re-engage and drive consignment activity
  • Follow up on leads generated by the marketing team
  • Leverage strong client relationships to gain referrals for new business
  • Outreach daily to existing clients
  • Provide an outstanding client experience
  • Review contracts with clients
  • Set pricing expectations through deep knowledge of luxury, utilizing internal tools and resources

Requirements

  • Minimum 1 year of proven success in a quota-carrying, direct sales environment
  • Ability to quickly build rapport and establish trust and credibility with clients
  • Proficiency in using software such as G-Suite, Email, and SalesForce (CRM)
  • Ability to commit to full-time hours (40 hours per week)
  • Self-motivation and drive to achieve results
  • Excellent verbal and written communication skills
  • Exceptional attention to detail and organizational skills
  • A solutions-focused mentality with a growth mindset
  • Adaptability and openness to change
  • Professional appearance and demeanor

Nice-to-haves

  • Previous experience selling luxury goods and/or services
  • Ability to discuss and advise customers on general fashion trends and developments in the luxury market

Benefits

  • Paid parental leave
  • Employee stock purchase plan
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
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