Inside Sales Account Manager

$49,000 - $65,000/Yr

JA Frate - Mchenry, IL

Full-time - Entry Level

Mchenry, IL

101-250 employees

Truck Transportation

About the position

The Inside Sales Account Manager role is responsible for making outbound sales calls through prospecting, marketing/lead campaigns, and referrals, ensuring that qualified, actionable leads are provided to the Outside Sales team to drive revenue. The position also involves proactively contacting smaller customers who are not regularly engaged by Outside Sales and identifying and managing sales opportunities within their assigned scope. The role involves building and maintaining trusted business relationships with both current and prospective customers. Key responsibilities include generating, qualifying, and classifying leads to drive revenue, as well as prospecting through various sources to build a pipeline of potential customers. The individual will engage in outbound sales calls for new business development and collaborate with Outside Sales Managers and Customer Service Representatives to address any arising issues. Additionally, they will participate in sales meetings, contribute to sales improvement initiatives, and handle assigned action items. Ongoing departmental reporting and cross-functional collaboration with teams such as transportation, billing, credit, sales, and customer service are also integral to the role.

Responsibilities

• Make outbound sales calls through prospecting, marketing/lead campaigns, and referrals.
• Provide qualified, actionable leads to the Outside Sales team.
• Proactively contact smaller customers not regularly engaged by Outside Sales.
• Identify and manage sales opportunities within assigned scope.
• Build and maintain trusted business relationships with current and prospective customers.
• Generate, qualify, and classify leads to drive revenue.
• Prospect through various sources to build a pipeline of potential customers.
• Engage in outbound sales calls for new business development.
• Collaborate with Outside Sales Managers and Customer Service Representatives.
• Participate in sales meetings and contribute to sales improvement initiatives.
• Handle assigned action items and ongoing departmental reporting.
• Collaborate cross-functionally with transportation, billing, credit, sales, and customer service teams.

Requirements

• Experience in inside or outside customer relations sales.
• Ability to manage and develop existing and prospective accounts.
• Strong communication skills in person, over the phone, and in writing.
• Strong negotiation abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Knowledge of Windows and internet technologies.
• Experience with CRM databases or other lead management tools is an advantage.
• Positive attitude and reliable team player.
• Bachelor's degree in Marketing or Business, or Associate's degree with 1-3 years of equivalent experience.
• Proven track record of success in similar roles.

Nice-to-haves

• Experience in transportation or logistics sales.
• Existing customer base in the transportation industry for lead generation.

Benefits

• BCBS Medical, Dental and Vision coverage.
• Group Life.
• Paid PTO Plan.
• 401K Plan with 10% Match.
• FSA Plan.
• Optional voluntary benefits.