Inside Sales Account Manager

HP - Rio Rancho, NM

Full-time

Rio Rancho, NM

Computer and Electronic Product Manufacturing

About the position

The Inside Sales Account Manager position at HP involves applying developed knowledge of job skills, company policies, and procedures to complete a wide variety of challenging assignments and tasks. The role requires a thorough understanding of both general and technical aspects of the job, as the individual will work on moderately complex assignments that necessitate ordinary problem resolution and independent judgment. The position operates under limited supervision, typically receiving no instruction on routine work, while general instructions are provided for new assignments. In this role, the Inside Sales Account Manager will independently move leads through the entire sales process, proactively selling products, services, and supplies to the installed base in support of company promotion and upgrade campaigns. The individual will be responsible for achieving set quotas and goals, primarily focusing on transactional sales with some solutions selling. The role includes owning strategic entry points at the customer aligned with the business objectives of the area, selling complex multi-products and services, and involving Outside Sales Representatives as necessary for high complexity sales or when competitors are face-to-face with customers. The Inside Sales Account Manager will participate in the development of district sales strategy and quota setting, defining their individual sales plan. They will address complex customer requests through a broad range of multi-products and services, identifying and allocating internal and external resources to deliver transactional or solution sales. The role may involve interfacing with specialty buyers, such as IT and Procurement, or with business executives. The individual will actively pursue opportunities in their assigned territory, account, or product line, and will be responsible for pipeline and forecast management in accordance with the sales center business process. The position requires aggressive review of account activities to pursue new business or upselling opportunities, applying consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for HP. The Inside Sales Account Manager will partner effectively with others in the account to ensure coordinated and efficient account management, actively managing the account to protect and grow HP's business, and coordinating all account forecasts, planning, and reporting. As dictated by the selling model, the individual will engage partners effectively to improve win rates on selective deals and orchestrate the resources and sponsorship essential for executing business effectively.

Responsibilities

• Independently moves leads through the entire sales process.
• Proactively sells products, services, and supplies to the installed base in support of company promotion and upgrade campaigns.
• Achieves set quota and goals.
• Sells primarily transactional, with some solutions selling; owns strategic entry points at the customer aligned to the business objective of the area.
• Sells complex, multi-products/services.
• Involves Outside Sales Rep as necessary for high complexity sales or where competitor is face-to-face with customer.
• Participates in the development of district sales strategy & quota setting; defines own individual sales plan.
• Addresses customer complex requests via broad multi-product/service.
• Identifies and allocates internal and external resources to deliver transactional or solution sales.
• May interface with specialty buyers, e.g., IT, Procurement, etc. or with business executives.
• Pursues opportunities in assigned territory, account, or product line.
• Actively prospects within accounts to discover or cultivate sales opportunities.
• Responsible for pipeline and forecast responsibility in accordance with sales center business process.
• Aggressively reviews account activities in pursuit of new business or up-selling opportunities.
• Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for HP.
• Partners effectively with others in the account to ensure coordinated, efficient account management.
• Actively manages the account to protect and grow HP's business; coordinates all account forecasts, planning, and reporting.
• Engages partners effectively to improve win rates on selective deals as dictated by the selling model.
• Orchestrates the resources and sponsorship essential for executing business effectively.

Requirements

• Four year university/Bachelor's degree preferred or equivalent experience.
• Typically 4-6 years of selling or account management experience, preferably in the IT industry.
• Proven track record in sales.
• Demonstrated ability to move leads through the entire sales process independently.

Nice-to-haves

• Project Management skills desired.
• Demonstrated ability to act as a team lead.
• Ability to coordinate internal and external partners to deliver appropriate solution sales.