Inside Sales Account Manager

LGG Industrial • Coraopolis, PA

421d • Remote

About The Position

The Inside Sales Account Manager at LGG Industrial is responsible for achieving sales targets by managing customer interactions and leveraging technical expertise in industrial fluid and material conveyance solutions. This role focuses on nurturing existing customer relationships and driving expansion and retention efforts, positioning LGG Industrial as a preferred partner for clients seeking reliable solutions.

Requirements

• 3-5 years of experience in B2B Customer Service or Inside Sales role.
• Mechanical or technical aptitude to make product recommendations.
• Experience in industrial distribution or manufacturing.
• Ability to work independently while being coachable.
• Ability to remain stationary for long periods of time.
• Ability to correspond via email, phone calls, and video meetings.

Nice To Haves

• Bachelor's degree.
• Hunger for success and desire to maximize compensation plans.
• Track record of success in quota carrying roles.
• Knowledge of hoses, gaskets, and conveyor products.
• Presentation skills with the ability to read the audience and tailor the message to its needs.
• Possess excellent customer service skills and the ability to interact with customers and team members in a professional manner.
• Strong organizational and communication skills, and the ability to interact with a diverse customer base.

Responsibilities

• Achieve your sales goal by maximizing customer time and your own.
• Build and maintain strong relationships with new sales prospects, existing customers, and internal support personnel through consistent communication, leveraging video conference, email, and telephone.
• Develop and manage a strategic and comprehensive territory plan to exceed targets for gross profit and sales.
• Bring technical expertise of LGG Industrial's breadth and quality of products to make LGG Industrial the go-to partner for industrial fluid and material conveyance solutions.
• Proactively identify and pursue up-sell and/or cross-sell opportunities within the base of assigned existing accounts.
• Provide consistent communication with customers to include business reviews, order status, pricing, on-time delivery, etc.
• Meet monthly performance metrics and demonstrate perseverance to overcome customer concerns and close sales opportunities.
• Optimize CRM utilization for pipeline management and consistent call note activity.
• Work in a hybrid/remote environment depending on proximity to an LGG Branch location.
• Maintain 100% commitment to safety policies and procedures.

Benefits

• Competitive compensation plan.
• Health benefits: medical, dental, vision, short-term and long-term disability.
• Defined Contribution Pension Plan with company match.
• Paid vacation, holidays, and sick time.
• Flexible work location.
• Company issued laptop and phone also provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree