Inside Sales Associate Cosmoprof

Sally Beauty Supply - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Health and Personal Care Retailers

About the position

The Inside Sales Associate at Cosmoprof is a vital role within the largest hair and beauty supplier in the world, focusing on creating memorable shopping experiences for customers. This position emphasizes building relationships, providing expert advice on beauty products, and ensuring customer satisfaction through personalized service and product knowledge. The associate will be trained extensively to assist customers in their beauty journey, making it essential to have a passion for beauty and a commitment to customer service.

Responsibilities

• Build relationships and inspire customer loyalty.
• Recommend additional and complementary products to customers.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Ensure customers are informed about and enrolled in the Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Sally Beauty Culture Values.

Requirements

• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• Ability to stand for long periods, walk, bend, crouch, stoop, stretch, and reach as required.
• Ability to handle moderately heavy items such as shipment or record boxes.

Nice-to-haves

• Passion for beauty and customer service.
• Experience in retail or sales environment.

Benefits

• Generous product discount and free sample products.
• Opportunity for growth within the company.
• Potential eligibility for medical, dental, vision, 401k, vacation, sick, and holiday time depending on average hours worked.