Inside Sales Associate Cosmoprof

Sally Beauty Supply - Chicago, IL

Full-time - Entry Level

Chicago, IL

Health and Personal Care Retailers

About the position

The Inside Sales Associate at Cosmoprof is a vital role within the largest hair and beauty supplier in the world, focusing on creating memorable shopping experiences for customers. This position involves building relationships, providing product recommendations, and ensuring customer satisfaction through knowledgeable service and engagement. The role requires a passion for beauty and a commitment to delivering exceptional service while being supported by comprehensive training and development opportunities.

Responsibilities

• Build relationships and inspire loyalty among customers.
• Recommend additional and complimentary products to enhance customer experience.
• Inform customers of current promotions and events to drive sales.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Ensure customers are informed about and enrolled in the Loyalty program.
• Complete transactions accurately and efficiently to maintain customer satisfaction.
• Maintain a professional store environment and communicate inventory issues effectively.
• Demonstrate Sally Beauty Culture Values in all interactions.

Requirements

• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• Ability to stand for long periods, walk, bend, crouch, stoop, stretch, and reach as required by the job.
• Ability to work around moving parts, carts, or machines, and occasionally be exposed to irritant chemicals.

Nice-to-haves

• Passion for beauty and knowledge of hair and beauty products.
• Experience in retail or customer service environments.

Benefits

• Generous product discount and free sample products.
• Opportunities for growth and advancement within the company.
• Medical, dental, and vision insurance options depending on average hours worked.
• Vacation, sick, and holiday time benefits.