Sally Beauty Supply - Cincinnati, OH
posted about 2 months ago
Full-time - Entry Level
Cincinnati, OH
Health and Personal Care Retailers
About the position
The Inside Sales Associate at Cosmoprof is a vital role within the largest hair and beauty supplier in the world, focusing on creating memorable shopping experiences for customers. This position emphasizes building relationships, providing expert advice on beauty products, and ensuring customer satisfaction through personalized service and product knowledge. The associate will be trained extensively to assist customers in their beauty journey, making it essential to have a passion for beauty and a commitment to customer service.
Responsibilities
- Build relationships and inspire customer loyalty.
- Recommend additional and complementary products to customers.
- Inform customers about current promotions and events.
- Set up advertising displays and arrange merchandise to highlight sales and promotional events.
- Ensure customers are informed about and enrolled in the Loyalty program.
- Complete transactions accurately and efficiently.
- Maintain a professional store environment and communicate inventory issues.
- Demonstrate Sally Beauty Culture Values.
Requirements
- Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
- Ability to stand for long periods, walk, bend, crouch, stoop, stretch, and reach as required.
- Experience in retail or customer service is preferred.
Nice-to-haves
- Passion for beauty and cosmetics.
- Knowledge of hair color, cosmetics, skin care, and nails.
Benefits
- Generous product discount and free sample products.
- Opportunities for growth and education regarding products.
- Eligibility for medical, dental, vision, 401k, vacation, sick, and holiday time depending on average hours worked.
