Inside Sales Associate Cosmoprof

Sally Beauty Supply - Lockport, NY

Full-time - Entry Level

Lockport, NY

Health and Personal Care Retailers

About the position

The Inside Sales Associate at Cosmoprof is a vital role within the largest hair and beauty supplier in the world, focusing on creating memorable shopping experiences for customers. This position emphasizes building relationships, providing expert advice on beauty products, and ensuring customer satisfaction through personalized service and product knowledge. The associate will be trained extensively to assist customers in their beauty journey, contributing to the company's mission of empowering self-expression through hair and beauty.

Responsibilities

• Build relationships and inspire customer loyalty.
• Recommend additional and complementary products to customers.
• Inform customers about current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Ensure customers are informed about and enrolled in the Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Sally Beauty Culture Values.

Requirements

• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• Ability to stand for long periods, walk, bend, crouch, stoop, stretch, reach, and lift moderately heavy items.
• Exposure to fumes and odors may occur occasionally.

Nice-to-haves

• Passion for beauty and customer service.
• Experience in retail or beauty industry.

Benefits

• Generous product discount and free sample products.
• Opportunities for growth and education regarding products.
• Eligibility for medical, dental, vision, 401k, vacation, sick, and holiday time depending on average hours worked.