Inside Sales Associate (Hybrid)

ZipRecruiter - Lake Forest, IL

Full-time - Entry Level

Remote - Lake Forest, IL

About the position

The Inside Sales Associate position at Grainger involves engaging with customers to drive sales and build relationships. This role includes a comprehensive 4-week paid training program to equip associates with essential selling skills. After training, associates will manage a book of business consisting of mid-size customer accounts, focusing on revenue growth through strategic sales opportunities. The position offers a hybrid work schedule, allowing for remote work after training completion, and features uncapped commission potential based on performance.

Responsibilities

• Achieve sales goals by maximizing customer engagement and personal productivity.
• Manage a book of business and build strong customer relationships to understand their needs.
• Source and prioritize new sales opportunities through outbound calls and emails.
• Adapt communication strategies to effectively address customer challenges and provide solutions.
• Meet monthly performance metrics and demonstrate perseverance in overcoming customer objections to close sales.

Requirements

• High school diploma or equivalent; college degree preferred.
• Comfortable spending 50% or more of the day working with customers over the phone.
• Experience with customer relationship management software, such as Salesforce, is a plus.

Nice-to-haves

• Experience in sales or customer service roles.
• Familiarity with Grainger's product lines and services.

Benefits

• Medical, dental, vision, and life insurance starting on day one.
• 6% 401(k) company contribution with no personal contribution required.
• Employee discounts and parental leave.
• Tuition reimbursement and student loan refinancing options.
• Free access to financial counseling and education resources.
• Hybrid work schedule after training, allowing remote work on Thursdays and Fridays.