Inside Sales Associate (Hybrid)

ZipRecruiter - San Antonio, TX

Full-time - Entry Level

Remote - San Antonio, TX

1,001-5,000 employees

About the position

The Inside Sales Associate position at Grainger involves participating in a comprehensive 4-week paid training program to develop essential selling skills. After training, associates will manage a book of business consisting of 100 or more mid-size customer accounts, focusing on building relationships and driving sales growth through strategic opportunities. This hybrid role allows for remote work on designated days and emphasizes teamwork and collaboration within a sales-center environment.

Responsibilities

• Achieve sales goals by maximizing customer engagement and personal productivity.
• Manage a book of business and build customer relationships to understand their needs.
• Source and prioritize new sales opportunities through outbound calls and emails.
• Adapt communication strategies to effectively address customer challenges and provide solutions.
• Meet monthly performance metrics and demonstrate perseverance in overcoming customer concerns.

Requirements

• High school diploma or equivalent (college degree preferred).
• Comfortable spending 50% or more of the day working with customers over the phone.
• Experience with customer relationship management software, such as Salesforce, is a plus.

Benefits

• Medical, dental, vision, and life insurance starting on day one.
• 6% 401(k) company contribution with no personal contribution required.
• Employee discounts and parental leave.
• Tuition reimbursement and student loan refinancing.
• Free access to financial counseling and education.
• Hybrid work schedule after completion of paid training.