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ZipRecruiterposted 3 months ago
Full-time - Entry Level
Remote - San Antonio, TX
1,001-5,000 employees
About the position
The Inside Sales Associate position at Grainger involves participating in a comprehensive 4-week paid training program to develop essential selling skills. After training, associates will manage a book of business consisting of 100 or more mid-size customer accounts, focusing on building relationships and driving sales growth through strategic opportunities. This hybrid role allows for remote work on designated days and emphasizes teamwork and collaboration within a sales-center environment.
Responsibilities
- Achieve sales goals by maximizing customer engagement and personal productivity.
- Manage a book of business and build customer relationships to understand their needs.
- Source and prioritize new sales opportunities through outbound calls and emails.
- Adapt communication strategies to effectively address customer challenges and provide solutions.
- Meet monthly performance metrics and demonstrate perseverance in overcoming customer concerns.
Requirements
- High school diploma or equivalent (college degree preferred).
- Comfortable spending 50% or more of the day working with customers over the phone.
- Experience with customer relationship management software, such as Salesforce, is a plus.
Benefits
- Medical, dental, vision, and life insurance starting on day one.
- 6% 401(k) company contribution with no personal contribution required.
- Employee discounts and parental leave.
- Tuition reimbursement and student loan refinancing.
- Free access to financial counseling and education.
- Hybrid work schedule after completion of paid training.
