Inside Sales Associate II

$36,791 - $64,007/Yr

Resideo Technologies - New York, NY

Full-time

New York, NY

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Inside Sales Associate II at ADI Global Distribution is responsible for increasing market share, uncovering new opportunities, and providing solutions to customer needs, fostering long-term partnerships. This role emphasizes customer account growth, performance targets, and exceptional customer service, contributing to the company's reputation as a leading distributor in the security and low-voltage products market.

Responsibilities

• Grow Customer Accounts for Profit by meeting performance targets and increasing revenue.
• Increase order size and customer transactions while leveraging pricing tools to improve margin percentage.
• Identify opportunities to add new customers and convert purchases from competitors.
• Manage existing accounts through steady communication using the Customer Database.
• Make outbound calls to present leads and reach a minimum number of calls daily.
• Build positive customer relationships and promote team sales within the ADI organization.
• Educate customers about new products and product lines, staying updated on industry developments.
• Maintain and update customer interactions in the tracking system.
• Demonstrate product knowledge and explain features and advantages in non-technical terms.
• Create brand value by leveraging ADI resources, services, and programs to educate customers.
• Provide exceptional shopping experiences in-store, by phone, and online.

Requirements

• High School Diploma or equivalent.
• 1 year of Sales Experience.
• Excellent verbal and written communication skills.
• Basic computer literacy skills, including knowledge of Microsoft Office.
• Desire to be in a Sales role and be accountable for Sales Revenue.

Nice-to-haves

• Prior experience in the Retail / Hospitality / Customer Service Industry with negotiation skills.
• Understanding of marketing skills.
• Knowledge of Customer Relationship Management Tools.
• Ability to thrive in a fast-paced, results-driven environment.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work as part of a team and autonomously.
• Highly competitive sales skills.

Benefits

• Monday to Friday working hours - no weekends.
• Opportunity to progress within a global business.
• Eligibility to participate in a Sales Incentive Plan (SIP) with variable incentive pay based on sales targets.
• Typical base salary ranges from USD $36,791 to $64,007 per year, varying by work location.