Allianz - Lakeland, FL
posted 3 months ago
Full-time - Entry Level
Hybrid - Lakeland, FL
Insurance Carriers and Related Activities
About the position
The Inside Sales Associate at Allianz Partners is responsible for responding to inbound customer inquiries regarding travel insurance products. This role focuses on promoting and selling company products while ensuring a positive customer experience. The ideal candidate will possess strong communication skills and a passion for sales, aiming to assist customers in making informed decisions about their travel insurance needs.
Responsibilities
- Respond to inbound customer inquiries via phone and email with professionalism and empathy.
- Identify customer needs and provide optimal or alternative product solutions to meet those needs.
- Educate potential clients on their insurance options, provide quotes, and close sales.
- Maintain in-depth knowledge of products and services offered, staying updated on new product or policy changes.
- Accurately enter pertinent customer data and research customer information.
- Close sales by addressing customer concerns and demonstrating empathy.
Requirements
- High school diploma or equivalent diploma.
- Six (6) to twelve (12) months in a customer service environment with previous success in a sales-based environment preferred, but not required.
- Superb customer service skills and a strong customer focus.
Benefits
- Personal and professional development programs.
- Work Well programs for health and wellbeing.
- Flexible work-life balance options.
- Opportunities for international mobility and career progression.
