Inside Sales Associate

$33,725 - $58,673/Yr

ADI Distribution Globale - Bridgeview, IL

Full-time - Entry Level

Remote - Bridgeview, IL

Professional, Scientific, and Technical Services

About the position

The Inside Sales Associate at ADI Global Distribution is responsible for increasing market share and building long-term customer partnerships by providing tailored solutions to customer needs. This role involves managing existing accounts, acquiring new customers, and meeting performance targets to drive revenue growth. The position emphasizes customer service, product knowledge, and effective communication to enhance customer relationships and promote ADI's offerings.

Responsibilities

• Grow Customer Accounts for Profit
• Meet performance targets by growing revenue and increasing the margin of assigned accounts
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage
• Increase customer base by adding new customers
• Identify opportunities and convert customer purchases from competition
• Manage all existing accounts through steady communication using the Customer Database
• Make Outbound Calls and reach a minimum number of calls every day to present leads
• Build Customer Relationship
• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers
• Educate customers about new products and product lines by keeping abreast of new developments in the industry
• Maintain and update customer interactions in the tracking system
• Demonstrate Product Knowledge
• Apply knowledge of products and/or services and sell it to customers
• Explain features and advantages to customers in entire non-technical terms
• Stay up to date on new offerings, and technology trends through Industry News, and various other sources
• Create Brand Value - Promote ADI
• Leverage ADI Resources, Services, and Programs to educate customers
• Provide exceptional shopping experience in-store, by phone, and online.

Requirements

• High School Diploma or equivalent
• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills - Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

Nice-to-haves

• Prior experience in the Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result-driven environment by meeting and exceeding all goals and targets
• Prior distribution experience
• Excellent Negotiation Skills
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization

Benefits

• Dental insurance
• Vision insurance
• Work from home
• Opportunity to progress within a global business
• Sales Incentive Plan (SIP)