Inside Sales Associate

$40,000 - $40,000/Yr

Shell Lumber & Hardware - Miami, FL

Full-time - Entry Level

Miami, FL

Building Material and Garden Equipment and Supplies Dealers

About the position

The Inside Sales Associate is responsible for facilitating the sales process to generate new sales opportunities and upsell products through various communication channels including phone, email, and face-to-face interactions. This role involves managing customer inquiries, building relationships with clients, and ensuring customer satisfaction while achieving sales targets.

Responsibilities

• Prospects for new sales opportunities via outbound calling and emailing.
• Builds and sustains long-lasting relationships with new and existing customers within an assigned sales territory.
• Travels within an assigned sales territory to conduct face-to-face meetings with existing and potential customers.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Generates profitable growth through quota attainment.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
• Develops code directives for certain products while maintaining target margin goals.

Requirements

• Minimum 2-3 years retail hardware sales experience.
• Excellent communication skills; collaborative and approachable.
• Excellent external and internal customer service skills; team player, a must.
• Fluent in English (required).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance