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Allianz - Lakeland, FL
posted 3 months ago
Full-time - Entry Level
Hybrid - Lakeland, FL
Insurance Carriers and Related Activities
About the position
The Inside Sales Associate role at Allianz Partners involves responding to customer inquiries regarding travel insurance, promoting and selling company products, and ensuring a positive customer experience. The position requires excellent communication skills and a strong customer focus, with the goal of helping customers enjoy worry-free travel through informed insurance choices.
Responsibilities
- Respond to inbound customer inquiries via phone and email with professionalism and empathy.
- Identify customer needs and provide optimal or alternative product solutions to meet those needs.
- Educate potential clients on their insurance options, provide quotes, and close sales.
- Maintain in-depth knowledge of products and services offered, staying updated on new product or policy changes.
- Accurately enter pertinent customer data and research customer information.
- Close sales by addressing customer concerns and demonstrating empathy.
Requirements
- High school diploma or equivalent diploma.
- Six (6) to twelve (12) months in a customer service environment with previous success in a sales-based environment preferred, but not required.
- Superb customer service skills and a strong customer focus.
Benefits
- Personal and professional development programs.
- Work Well programs for health and wellbeing.
- Flexibility in planning for a better work-life balance.
- Opportunities for international mobility and career progression.
