Inside Sales Associate

$41,600 - $52,000/Yr

Poolcorp - Cinnaminson Township, NJ

Full-time - Entry Level

Cinnaminson Township, NJ

Merchant Wholesalers, Durable Goods

About the position

The Inside Sales Associate is responsible for engaging with customers to understand their needs, providing solutions, and ensuring a seamless sales process. This role involves establishing customer relationships, processing orders, and handling inquiries in a professional manner, all while contributing to the overall sales goals of the company.

Responsibilities

• Establish relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Process, pull, and distribute customer products quickly and efficiently.
• Handle questions and complaints in a timely and professional manner.
• Accurately perform data entry of sales orders to generate invoices for products ordered.
• Secure payment of invoices with proper funds or obtain credit authorization in accordance with company policy.
• Evaluate and determine disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimate date of delivery to customers based on knowledge of vendor's production and delivery schedules.
• Assist in receiving, shipping, and general warehouse duties.

Requirements

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• Ability to move 100 pounds with a dolly.
• Strong counter 'presence' and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations, and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals, or pool construction helpful.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!