Total Tool Supply - Saint Paul, MN
posted about 2 months ago
Full-time - Entry Level
Saint Paul, MN
Merchant Wholesalers, Durable Goods
About the position
The Inside Sales/Customer Service Representative at Total Tool Supply, Inc. is a full-time role focused on providing exceptional customer service and support in a front-line sales capacity. The position is designed for individuals looking to grow their careers in sales while working in a supportive environment that values strong core principles. The role involves engaging with customers primarily in the electrical, mechanical, and construction industries, processing orders, and maintaining relationships to enhance the customer experience.
Responsibilities
- Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical, and construction industry.
- Provide each customer with knowledgeable assistance.
- Process quotes and orders for customers.
- Work in coordination with Outside Sales to streamline the customer experience.
- Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends.
Requirements
- Minimum of 2 years of previous customer service experience.
- Strong computer skills and ability to learn new software.
- Detail-oriented and highly motivated.
- Ability to thrive in a team environment.
- Desire to grow into a sales role.
Nice-to-haves
- Experience in sales or a desire to pursue a sales career.
Benefits
- Health savings account
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
