Inside Sales Engineer
Emerson Electric - Boulder, CO
posted 3 months ago
About the position
As an Inside Sales Engineer at Emerson, you will play a crucial role in supporting our customers by leveraging your application and technical knowledge of flow instrumentation and fluid properties. This entry-level position is designed for individuals eager to grow within the sales and customer experience engineering field. Based in Boulder, Colorado, you will be responsible for providing engineered solutions that meet customer flow needs, particularly focusing on the sizing and selection of various flow instruments such as Coriolis, Ultrasonic, Density/Viscosity, Magnetic, and Vortex flow instruments. Your insights will help customers navigate their application requirements effectively. In this role, you will collaborate closely with customers, field sales, and field service partners to amplify specific account goals and strategies. You will utilize your technical knowledge of product offerings and interpersonal skills to support and build sales. Leading customers through the sizing and selection process will be a key responsibility, ensuring they choose the appropriate technology and product based on their unique needs. Your ability to provide insightful recommendations will be vital, as you will consider industry standards, product sizing, customer budgets, and product configuration needs. Additionally, you will support the company's growth programs and initiatives by representing the Flow Solutions Group policies and practices in your communications with customers. Building rapport with customers to understand their account and application needs will be essential, as will participating in customer visits to maintain and develop strong supplier and customer relationships. You will also lead the quote-to-order cycle, which includes customer follow-ups and technical reviews of purchase orders. A growth mindset is encouraged, as you will be expected to enhance your knowledge of flow products, applications, and industries continuously.
Responsibilities
- Work with customers, field sales, and/or field service partners to amplify specific account goals and strategies
- Use technical knowledge of product offerings and interpersonal skills to support and build sales
- Lead customers through the sizing and selection process to choose the appropriate technology and product
- Provide insightful recommendations based on application requirements, including industry standards, product sizing, customer budget and product configuration needs
- Support the company's growth programs and initiatives by representing the Flow Solutions Group policies and practices in communications to customers
- Supply basic technical solutions and general application assistance to support the customer and convey Emerson's differentiation message
- Build rapport with customers to understand account and application needs
- Participate in customer visits to maintain and develop strong supplier and customer relationships
- Lead quote-to-order cycle, including customer follow-ups and technical review of purchase orders
- Maintain a growth mindset on enhancing knowledge of flow products, applications, and industries
Requirements
- Bachelor's Degree in Engineering required
- Strong analytical mentality and desire to work cross-functionally within a global organization
- Ability to travel up to 10% within North America for customer site visits
- Legal authorization to work in the United States - Sponsorship will not be provided for this role
Nice-to-haves
- Customer service and/or sales experience
- Proficiency in communicating on various platforms
- Prior internship or Co-op experience a plus
Benefits
- Medical insurance
- Dental and vision coverage
- 401k participation with a competitive immediate match
- Tuition reimbursement
- Parental leave
- Online wellness rewards program
- Immediate vacation and holiday leave
