Inside Sales Engineer

Experitec - Kansas City, MO

Full-time - Entry Level

Hybrid - Kansas City, MO

Merchant Wholesalers, Durable Goods

About the position

The Inside Sales Engineer at Experitec is responsible for engaging with end-users and consulting engineers to identify their specific application needs. This role involves selecting and sizing measurement technology, quoting equipment, and performing various sales tasks post-proposal delivery. The position requires a proactive approach to managing customer relationships and ensuring a seamless experience by collaborating with internal teams and external partners.

Responsibilities

• Communicate with end-users and consulting engineers to determine application requirements.
• Select and size appropriate measurement technology based on customer needs.
• Quote equipment and perform sales tasks after proposal delivery.
• Follow up with customers regarding their purchasing status and any changes required.
• Process incoming purchase orders related to assigned and unassigned accounts.
• Collaborate with Account Managers, Customer Service, and other departments to enhance customer experience.
• Manage workload by setting expectations with customers and prioritizing tasks based on input from Account Managers.
• Proactively communicate with internal and external partners about proposal and purchase order statuses.

Requirements

• High school diploma or equivalent.
• Three or more years of industrial or technical work experience.
• One or more years of customer service experience.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) and Outlook email.
• Experience using formulas to reference data across multiple worksheets.
• Ability to work onsite Monday through Friday from 8am-5pm with occasional additional hours.
• Valid driver's license and ability to pass a driving record background check.
• Ability to travel domestically for training opportunities, including some overnight stays.
• Ability to wear PPE as appropriate for potential environmental hazards.
• Strong organizational skills and ability to manage workload independently.

Nice-to-haves

• Bachelor's degree.
• Degree in Engineering or a closely related field.
• Five or more years of industrial or technical work experience.
• Two or more years of CRM experience.
• Experience in instrumentation, manufacturing, and/or process control industries.
• Two or more years of experience in face-to-face sales and customer engagement.

Benefits

• 100% Employee Owned with opportunity to receive company stock through ESOP.
• Flexible work environment with Paid Time Off (PTO) including vacation, personal, holidays, parental leave, and volunteer time off.
• Annual salary and performance incentive based on individual and company performance.
• 401(k) with company matching contributions and Safe Harbor Contribution.
• Comprehensive benefit plans including medical, dental, vision, disability, life insurance, and more.
• Career development and training opportunities including on-the-job training and workshops.