Inside Sales Engineer

Danfoss Power Solutions - Waynesboro, PA

Full-time - Mid Level

Waynesboro, PA

10,001+ employees

Machinery Manufacturing

About the position

The Inside Sales Engineer at Danfoss AAIM Controls plays a crucial role in supporting the sales team to achieve targeted sales growth in the Industrial Refrigeration sector. This position involves preparing sales quotations, addressing technical inquiries, and fostering relationships with key stakeholders, including contractors and OEMs. The role emphasizes collaboration with various teams to enhance the sales process and contribute to product development.

Responsibilities

• Prepare quotations for Power Panels, Distributed Control Systems, and PLC Control Systems for Industrial Refrigeration Applications
• Support continuous improvement in the quotation preparation process
• Provide internal support for Order Processing in an Engineer-To-Order environment
• Coordinate resolution for technical/commercial issues with customers
• Develop and maintain relationships with key stakeholders
• Help sales team in identifying customer needs and translating this into business
• Support new opportunities identified by the sales team
• Encourage the use of Danfoss products in sales quotations for customers
• Provide input to R&D for upcoming new product platforms or product updates
• Assist in the local resolution of quality-related claims by engaging the Quality Technician or other staff members of Engineering
• Prepare/conduct presentations for internal training or customer meetings
• Visit contractors or OEMs occasionally with the sales team to secure business and/or for customer training
• Demonstrate functional and productive CRM behavior in opportunity pipeline and contact management
• Grow business potential through networking internally within Danfoss
• Gain market intelligence regarding market situation and competition
• Participate in local industry associations such as RETA to increase knowledge and improve visibility of Danfoss

Requirements

• Bachelor's degree required, preferably in Electrical Engineering
• Knowledge of Instrumentation & Controls/Sensors and associated signals (4-20mA/0-10V, etc.)
• Understanding of control voltage circuits: 24V-120V
• Familiarity with 3-phase power and low to medium voltage components
• Basic working knowledge of Industrial Refrigeration Systems and Equipment
• Ability to read and interpret piping & instrumentation diagrams and electrical schematics prepared in AutoCAD or similar software
• 2-5 years of industry-related experience in technical sales or supporting sales
• Proficiency in MS Office suite and Salesforce
• Strong communication skills
• A solid track record of performance
• An ongoing desire to learn and seek out new information and technologies
• A stable job history

Benefits

• Bonus system
• Paid vacation
• Personal insurance
• Opportunity to join Employee Resource Groups
• Employee Referral Program