Inside Sales Insurance Producer

$35,000 - $50,000/Yr

Chris Castanza Insurance Agency - Gardner, KS

Full-time - Entry Level

Gardner, KS

About the position

The Inside Sales Insurance Producer role at Chris Castanza Insurance Agency involves providing exceptional customer service to clients and policyholders. The position focuses on creating and managing insurance policies, offering advice on coverage options, and converting quotes into new policies. The role also includes addressing billing issues, making policy recommendations, and facilitating policy changes, all while working in a supportive team environment.

Responsibilities

• Proactively manage all customer inquiries and ensure timely follow-ups on policy-related questions.
• Initiate appropriate changes to consumer policies based on provided information.
• Handle inbound calls related to insurance policies and address customer concerns and complaints.
• Provide effective solutions to customer issues and inquiries.

Requirements

• High school diploma or GED equivalent is required.
• Prior experience in a customer-facing role or customer service position is preferred.
• Strong problem-solving abilities and a flexible personality.

Nice-to-haves

• Desire for personal and professional growth.
• Enthusiastic and humble attitude.

Benefits

• 401(k)/Roth IRA options
• Flexible hours
• Comprehensive training and coaching