Inside Sales Manager - Emerging Markets

O'Neal Industries

Full-time - Manager

Merchant Wholesalers, Durable Goods

About the position

The Inside Sales Manager for Emerging Markets at O'Neal Industries, Inc. is responsible for leading a team of Inside Sales specialists focused on growth and maintenance of customer segments. This role involves developing marketing strategies, initiating customer campaigns, and assessing market potential to ensure profitability and alignment with business objectives. The manager will also supervise staff, coordinate sales activities, and represent the company at trade association meetings.

Responsibilities

• Oversee UPM's 'Emerging Markets' team of talented Inside Sales specialists.
• Specify actions necessary for customer segments growth, maintenance, or exit.
• Assist in the identification, development, and evaluation of marketing strategy based on the knowledge of establishment objectives, market characteristics, and cost and markup factors.
• Initiate customer campaigns, analyze their findings, and develop a strategy with the Marketing Department.
• Assess market potential of new and existing markets with regard for potential, profitability, and business fit.
• Confer or consult with department heads to plan campaigns and growth strategy.
• Confer with potential customers regarding needs and advise customers on capabilities and product offerings.
• Discuss price schedules and discount rates with Marketing.
• Direct and coordinate activities involving sales.
• Monitor customer preferences to determine focus of sales efforts.
• Represent company at trade association meetings to promote products with the Marketing department.
• Resolve customer complaints regarding sales and service.
• Review operational records and reports to project sales and determine profitability.
• Use sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.

Requirements

• Proven experience in sales management, particularly in emerging markets.
• Strong understanding of marketing strategies and customer segmentation.
• Excellent communication and interpersonal skills to interact with customers and team members.
• Ability to analyze market trends and sales data to inform strategy.
• Experience in supervising and training sales staff.

Nice-to-haves

• Experience in the manufacturing or industrial sector.
• Familiarity with CRM software and sales forecasting tools.

Benefits

• Equal Opportunity Employer
• Protected Veterans
• Individuals with Disabilities