Inside Sales Manager - HCM - Micro

$100,000 - $160,000/Yr

Paychex - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Professional, Scientific, and Technical Services

About the position

The Inside Sales Manager (ISM) is responsible for managing a sales territory and leading a team of Inside Sales Representatives (ISRs) within the Human Capital Management (HCM) sector at Paychex. This role is pivotal in driving sales performance and operational excellence through effective coaching, development, and implementation of a territory sales plan that leverages high-velocity selling motions. The ISM will focus on creating a demand generation plan aimed at achieving sales quotas while ensuring that the team operates within budgeted financial guidelines. In addition to managing the sales team, the ISM will be accountable for recruiting, interviewing, and hiring new sales talent. They will conduct performance reviews and provide ongoing coaching to enhance the selling skills of the ISRs, ensuring consistency and improvement in sales performance. The ISM will also oversee the daily activities and key performance indicators (KPIs) of the inside sales team, directing staff to meet or exceed corporate goals. This includes monitoring sales forecasts and taking corrective actions when necessary to ensure targets are met. The ISM will play a crucial role in identifying potential management candidates within the team and will be responsible for their promotion path. They will represent the corporation positively to clients and the community, ensuring that the team maintains a professional image. Additionally, the ISM will ensure the accuracy of weekly activity reports and audit commission and expense reports, fostering a culture of proactivity, resilience, and accountability within the team.

Responsibilities

• Lead the HCM Inside Sales micro team.
• Manage the achievement of corporate objectives and sales quotas within budgeted financial guidelines.
• Recruit, interview, and hire job applicants for the inside sales team.
• Conduct performance reviews and provide coaching to enhance sales skills of ISRs.
• Initiate and supervise ongoing training of sales representatives in technical, competitive, and sales skills knowledge.
• Manage daily activities and KPIs of the inside sales team, directing staff to meet corporate goals.
• Monitor attainment versus forecast and take corrective action when necessary.
• Identify potential management candidates and bring them to the attention of the Zone Manager.
• Project a positive image representing the corporation to clients and the community.
• Ensure accuracy of weekly activity reports and audit commission and expense reports.
• Foster a culture of proactivity, resilience, and accountability.

Requirements

• Bachelor's Degree in Accounting, Business Administration, Marketing, or other relevant field.
• 4 years of experience in Sales as a high performer.
• 1 year of experience in Leadership.
• 1 year of experience in Inside Sales.
• 1 year of experience in the HCM industry.

Benefits

• Competitive salary with performance bonuses.
• Comprehensive health insurance.
• 401(k) retirement plan with company matching contributions.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.