Inside Sales Manager

Sun Coast Resources - Houston, TX

Full-time - Mid Level

Houston, TX

Personal and Laundry Services

About the position

The Inside Sales Manager at Sun Coast Resources, Inc. is responsible for leading and managing the Inside Sales team to achieve sales goals and enhance team performance. This role involves collaborating with senior management, overseeing client relationships, and ensuring the team is well-equipped with the necessary skills and knowledge to succeed in a competitive market.

Responsibilities

• Manage the activities and performance of the Inside Sales team
• Collaborate with Senior Management to establish and execute sales goals for the team
• Oversee the presentation and sales of company products and services to current and potential clients
• Prepare action plans, goals, expectations, and schedules to identify specific targets and to project the number of contacts to be made
• Measure the performance of the team, identifying areas of improvement, and implement changes
• Identify sales prospects and contact these and other accounts as assigned
• Assist the Inside Sales Team in the preparation of presentations and proposals and review for final approval prior to sending to clients
• Develop product and industry knowledge, and provide professional development to the team
• Cultivate sales strategies for acquiring new clients and building the sales pipeline within the team
• Oversee current client and potential client relationships
• Manage account services through quality checks and other follow-up
• Provide guidance on onboarding new clients
• Identify, resolve and provide solutions to client concerns
• Motivate the Inside Sales team to engage in the improvement of their performance on a regular basis
• Review and prepare a variety of status reports, including activity, follow-up, and adherence to goals in collaboration with the Senior Management Team
• Conduct performance evaluations monthly and annually
• Coordinate company staff to accomplish the work required to close sales
• Provide on-the-job training to new sales employees
• Participate in continual professional and educational training
• Other related duties as assigned by manager

Requirements

• 3+ years of experience effectively managing a high performing sales team
• Experience in utilizing Salesforce/CRM to manage team sales tasks, pipeline, and closing
• Motivated self-starter with a drive to succeed
• Proficient problem-solving skills
• Strong skills in Microsoft Outlook, Word, and Excel programs
• Ability to report on sales metrics and sales forecasts
• Ability to persuade and influence others
• Strong interpersonal and communication skills, ability to develop and deliver presentations
• Excellent organizational and written communication skills, and be able to create, compose and edit written materials
• Ability to manage multiple and changing priorities, handle multiple assignments and meet deadlines
• Ability to work well with others in a fast-paced environment
• Professional appearance and a positive company image to the public
• Ability to work a flexible schedule
• Valid driver's license and a good driving record
• Ability to travel if needed

Nice-to-haves

• Relevant industry experience and knowledge of the company's market
• SAP Experience

Benefits

• On-the-job training