Inside Sales Manager

$100,000 - $120,000/Yr

Utility Metals - Louisville, KY

Full-time - Senior

Louisville, KY

Fabricated Metal Product Manufacturing

About the position

The Inside Sales Manager will oversee the inside sales team, nurture customer relationships, and manage high-impact national accounts. This role involves both day-to-day and strategic sales activities, working across departments to strengthen client partnerships and support aggressive growth targets in a manufacturing environment.

Responsibilities

• Oversee the inside sales team and manage high-impact national accounts.
• Nurture customer relationships and handle customer service challenges.
• Prepare competitive bids, quotes, and pricing while ensuring contract terms align with revenue and profit goals.
• Track performance metrics and prepare monthly reports to analyze product performance.
• Implement process improvements to streamline workflows and enhance operational efficiency.
• Negotiate favorable terms for annual contract renewals and mid-cycle pricing adjustments.
• Mentor and guide team members to foster their professional growth.

Requirements

• 10+ years of progressive sales experience, ideally in a manufacturing environment or outdoor lighting industry.
• Experience leading an inside sales team and handling customer service challenges.
• Proficiency in Microsoft Excel, including pivot tables and possibly macros.
• Familiarity with Power BI is a plus.
• Strong negotiation skills and experience in pricing strategies.
• Ability to analyze performance metrics and make data-driven decisions.

Nice-to-haves

• Experience in process improvement initiatives.
• High emotional intelligence and adaptability in problem-solving.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Paid time off