Inside Sales Manager

$68,000 - $82,000/Yr

Fuelcell Energy

Full-time - Entry Level

Remote

Electrical Equipment, Appliance, and Component Manufacturing

About the position

FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology. Our mission is to enable a world powered by clean energy. As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time. In addition, we offer the only technology in the world capable of producing hydrogen, power, and water simultaneously. The Inside Sales Manager will play a crucial role in developing and qualifying new sales leads for the sales organization. This position is based in Danbury, Connecticut, and will report to the Sr. Director of Strategy & Market Intelligence within the Commercial Operations organization. The primary focus of the Inside Sales Manager will be to identify, qualify, and nurture inbound generated leads, distributing qualified leads to the appropriate salesperson. Building and maintaining relationships with key stakeholders within our customer base and within our organization is fundamental to the success in this role. The Inside Sales Manager will also support the outside sales team as required, assist the larger commercial operations team in developing customer proposals, presentations, and market research, and support the business in negotiating and closing complex sales contracts. Additionally, this role will involve assisting with CRM system opportunity entry, management, and dispositioning, ensuring all opportunities are up to date and accurate. To excel in this position, the Inside Sales Manager will need to develop an in-depth understanding of FuelCell Energy products, services, and value propositions. Engaging in regular training and self-learning to ensure proficiency in educating customers on FuelCell Energy solutions is essential. This role offers flexible work arrangements, including a hybrid in-office and remote work schedule, making it an attractive opportunity for candidates seeking work-life balance.

Responsibilities

• Identify, qualify, and nurture inbound generated leads and distribute qualified leads to the appropriate salesperson.
• Support the outside sales team as required.
• Assist the larger commercial operations team in developing customer proposals, presentations, and market research.
• Support the business in negotiating and closing complex sales contracts.
• Assist with CRM system opportunity entry, management, and dispositioning; work closely with the outside sales team to ensure all opportunities are up to date and accurate.
• Develop an in-depth understanding of FCE products, services, and value propositions.
• Engage in regular training and self-learning to ensure proficiency in educating customers on FCE solutions.

Requirements

• Bachelor's degree required - engineering major preferred but not required.
• 0-2 years of experience in a related field.
• Experience in the power and/or electrical industry preferred but not required.
• Experience in commercial operations and/or inside sales preferred but not required.
• Experience with Salesforce and Hubspot is preferred but not required; ability to learn these systems is essential.
• Self-motivated and enthusiastic about speaking directly with customers.
• Inquisitive nature with the ability to understand and digest technical information.
• Strong verbal and written communication skills.
• Strong presentation and networking skills.
• Ability to multi-task, prioritize, and manage time effectively with excellent organizational skills.
• Strong computer skills with the Microsoft Office package.

Nice-to-haves

• Experience in the power and/or electrical industry.
• Experience in commercial operations and/or inside sales.
• Familiarity with Salesforce and Hubspot.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee stock purchase plan
• Health insurance
• Vision insurance