Howard Industries - Ellisville, MS

posted 5 months ago

Full-time - Manager
Ellisville, MS
Electrical Equipment, Appliance, and Component Manufacturing

About the position

Howard Technology Solutions is a rapidly expanding technology solutions provider for the Healthcare, K-12, Higher Education, Government, and Commercial markets. We are seeking a highly motivated Inside Sales Manager to join our team. The Inside Sales Manager will play a pivotal role in driving revenue growth and achieving sales targets by leading and managing our inside sales team. This individual will be responsible for developing and implementing effective sales strategies, providing leadership and guidance to the team, and fostering a high-performance sales culture. The ideal candidate is a proven leader with a strong background in inside sales and a passion for driving results. In this role, you will lead, coach, and mentor the inside sales team to achieve sales targets and KPIs. You will set clear performance expectations and provide ongoing feedback and performance evaluations. Additionally, you will develop and implement strategic sales plans to drive revenue growth and expand market share, while analyzing sales data and market trends to identify opportunities for growth. You will oversee the inside sales pipeline, ensuring timely follow-up on leads and opportunities, and monitor sales metrics to provide regular reports to senior management. Training and development will also be a key focus, as you will develop and implement training programs to enhance the skills and knowledge of the inside sales team, providing ongoing coaching and support to help team members achieve their full potential. Building and maintaining strong relationships with key customers and strategic partners is essential, as is ensuring a high level of customer satisfaction and addressing any issues or concerns in a timely manner. Collaboration with other departments, including marketing and customer service, will be necessary to ensure alignment and maximize sales opportunities. You will also work closely with the outside sales team to coordinate efforts and achieve overall sales objectives. Performance management will be a critical aspect of your role, as you will monitor individual and team performance, implement corrective action plans as needed, recognize and reward top performers, and implement strategies to address underperformance.

Responsibilities

  • Lead, coach, and mentor the inside sales team to achieve sales targets and KPIs.
  • Set clear performance expectations and provide ongoing feedback and performance evaluations.
  • Develop and implement strategic sales plans to drive revenue growth and expand market share.
  • Analyze sales data and market trends to identify opportunities for growth.
  • Oversee the inside sales pipeline and ensure timely follow-up on leads and opportunities.
  • Monitor sales metrics and provide regular reports to senior management.
  • Develop and implement training programs to enhance the skills and knowledge of the inside sales team.
  • Provide ongoing coaching and support to help team members achieve their full potential.
  • Build and maintain strong relationships with key customers and strategic partners.
  • Ensure a high level of customer satisfaction and address any issues or concerns in a timely manner.
  • Work closely with other departments, including marketing and customer service, to ensure alignment and maximize sales opportunities.
  • Collaborate with the outside sales team to coordinate efforts and achieve overall sales objectives.
  • Monitor individual and team performance and implement corrective action plans as needed.
  • Recognize and reward top performers and implement strategies to address underperformance.

Requirements

  • Proven experience as an Inside Sales Manager or similar role.
  • Strong leadership and team management skills with a track record of building and developing high-performing sales teams.
  • Excellent communication and interpersonal skills.
  • Proven ability to develop and implement sales strategies that drive results.
  • Experience with CRM software and sales analytics tools.
  • Results-oriented with a focus on achieving sales targets and KPIs.
  • Bachelor's degree in Business Administration, Sales, or a related field.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • 401K Retirement
  • Education Reimbursement
  • Paid Holidays
  • Paid Vacations
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