Inside Sales Manager

$50,000 - $150,000/Yr

Genz-Ryan - Burnsville, MN

Full-time - Mid Level

Burnsville, MN

Specialty Trade Contractors

About the position

As an INSIDE SALES MANAGER, you will be the key to elevating technician and company performance. Think of this role as a team COACH, working closely with field techs, you'll help guide customer interactions over the phone and computer, presenting options for repair or replacement. When a customer shows interest in a system replacement, you'll take the lead-offering a dynamic virtual presentation via video software to seal the deal.

Responsibilities

• Virtually coach and motivate assigned technicians, holding them accountable for following every step of our in-home process.
• Ensure the whole system is diagnosed properly on every call.
• Present customers with multiple options-premium, mid-range, and economy.
• Lead customers to a clear and confident decision.
• Partner with techs to turn leads into sales, qualifying customers in real-time.
• Use video software to deliver engaging sales presentations.
• Perform 1:1 ride alongs with your team a few days per week.
• Track and report technician activities through our software tools.

Requirements

• 2+ years in a high-performing sales role.
• Prior experience in residential services, HVAC, plumbing, or general construction is highly preferred.
• Strong selling mindset and relationship-building skills.
• Great verbal and written communication skills.
• Intermediate MS Office skills.
• Ability to follow and maintain processes with precision.

Nice-to-haves

• Experience as a sales mentor is a plus but not required.
• A sense of urgency and ability to thrive in fast-paced environments.
• Adaptability and embrace change with a smile.

Benefits

• 100% company-paid health and dental insurance (for both single and family).
• Paid short-term disability.
• Flexible Spending Accounts (Medical and Dependent Care).
• 401(k) with employer match.
• Paid vacation and holidays.
• Weekly pay - because waiting is overrated!
• Exceptional training and onboarding to set you up for success.
• Career growth opportunities with a focus on promoting from within.
• Lucrative, uncapped compensation plan!
• Regular 'clarity breaks' for mental well-being.
• Modern office with lounge and game areas, stocked with snacks and drinks.
• Epic social events year-round.