Inside Sales - Outbound Business Development Representative

$32,500 - $57,500/Yr

R.R. Donnelley & Sons - Madison Heights, MI

Full-time - Entry Level

Hybrid - Madison Heights, MI

10,001+ employees

Printing and Related Support Activities

About the position

The Inside Sales - Outbound Business Development Representative is responsible for generating and qualifying leads to support the outbound sales team. This hybrid position involves both in-office and remote work, focusing on achieving sales targets through effective communication and relationship-building with prospective customers.

Responsibilities

• Prospect, generate, qualify, process and follow up on leads and appointment setting for outbound sales team.
• Collaboratively work with the sales, marketing team and leadership to develop lead generation strategies to generate lead opportunities with prospective customers.
• Initiate lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives.
• Provide consistent, concise, accurate internal and external communications.
• Effectively communicate and present the RRD value proposition to customers.
• Work collaboratively in a team environment and independently.
• Successfully identify the appropriate contacts.
• Generate interest and identify needs.
• Develop and maintain strong relationships both internally and client facing.
• Achieve sales lead gen and appointment quotas or any other metrics as defined by specific programs.
• Act as an ambassador for all of RRD's products and services.
• Responsible for making a minimum number of outbound calls on a daily basis using data provided.
• Work closely with the Sales Manager and Sales team to ensure leads are generated within various business platforms.
• Convert calls to new business leads.
• Achieve defined personal and departmental targets captured from calling data provided.
• Be proactive in identifying opportunities for new business.
• Input and maintain all activities using Salesforce.
• Ensure service is prompt, polite and professional at all times.
• Assist with other departments and duties as required.

Requirements

• HS diploma or equivalent with 3+ years of relevant administrative/operational support in sales/prospecting.
• Knowledge of technology including computers and software programs such as MS Office or MAC word processing, spreadsheets, Salesforce or other programs specific to the job.
• Excellent oral and written communication skills to communicate effectively across departments.
• Strong organizational skills with ability to manage deadlines and prioritize workload.
• Excellent knowledge of functional area(s) related to the job or good knowledge related to a professional field of work.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Disability insurance
• 401(k) with match
• Life insurance
• Voluntary supplemental insurance coverages
• Tuition assistance
• Maternity leave
• Adoption assistance
• Employer/partner discounts