Inside Sales - Outbound Business Development Representative

$32,500 - $57,500/Yr

R.R. Donnelley & Sons - Livonia, MI

Full-time - Entry Level

Hybrid - Livonia, MI

10,001+ employees

Printing and Related Support Activities

About the position

The Inside Sales - Outbound Business Development Representative is responsible for generating and qualifying leads, setting appointments for the sales team, and achieving sales targets through outbound calls. This hybrid position requires collaboration with sales and marketing teams to develop effective lead generation strategies and maintain strong relationships with clients.

Responsibilities

• Prospect, generate, qualify, process and follow up on leads and appointment setting for outbound sales team.
• Collaboratively work with the sales, marketing team and leadership to develop lead generation strategies to generate lead opportunities with prospective customers.
• Initiate lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives.
• Provide consistent, concise, accurate internal and external communications.
• Effectively communicate and present the RRD value proposition to customers.
• Work collaboratively in a team environment and independently.
• Successfully identify the appropriate contacts.
• Generate interest and identify needs.
• Develop and maintain strong relationships both internally and client facing.
• Achieve sales lead gen and appointment quotas or any other metrics as defined by specific programs.
• Act as an ambassador for all of RRD's products and services.
• Responsible for making a minimum number of outbound calls on a daily basis using data provided.
• Work closely with the Sales Manager and Sales team to ensure leads are generated within various business platforms.
• Convert calls to new business leads.
• Achieve defined personal and departmental targets captured from calling data provided.
• Be proactive in identifying opportunities for new business.
• Input and maintain all activities using Salesforce.
• Ensure service is prompt, polite and professional at all times.
• Assist with other departments and duties as required.

Requirements

• High school diploma or equivalent with 3+ years of relevant administrative/operational support in sales/prospecting.
• Knowledge of technology including computers and software programs such as MS Office or MAC word processing, spreadsheets, Salesforce or other programs specific to the job.
• Excellent oral and written communication skills to communicate effectively across departments.
• Strong organizational skills with ability to manage deadlines and prioritize workload.

Benefits

• 401(k) matching
• Adoption assistance
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition assistance
• Maternity leave
• Employer/partner discounts