Inside Sales Relationship Manager

About the position

Heartland, a Global Payments Company, is responsible for selling merchant services offerings to businesses. The role involves pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. The position requires answering inbound customer calls regarding product and service information, identifying upselling opportunities, accepting orders, closing sales, maintaining customer records, and completing required documentation.

Responsibilities

• Manages a portfolio of clients for the company.
• Identifies revenue opportunities within assigned territories through communications with prospective clients, marketing programs, and other activities as needed.
• Telephones prospects to identify appropriate contacts, qualifies and drives leads through the sales pipeline.
• Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels.
• Responds to customer requests for information and gives online presentations.
• Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship.
• Manages client relationships and expectations during the sales cycle.
• Maintains existing/prospective client records in the CRM system, currently SalesForce.com.
• Keeps management informed of all activity, including timely preparation of reports.
• Continuously builds and develops knowledge of current product/service portfolio as well as changes and developments within the payments industry.

Requirements

• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Experience
• Related Experience

Nice-to-haves

• Typically Minimum 2 Years Relevant Experience
• B2B sales experience
• Cold calling sales experience
• Demonstrated successful performance in previous sales job

Benefits

• Uncapped weekly commissions and residuals
• Average first-year compensation of $60,000 - $80,000+