Inside Sales Rep, Diabetes (San Antonio, TX)

About the position

The Inside Sales Representative for Diabetes at Medtronic is responsible for converting and closing new and existing patient leads through effective phone sales and service skills. This role involves engaging with patients, nurturing leads, and collaborating with the field sales team to drive sales activities related to Medtronic's Diabetes product portfolio. The representative will work to achieve individual sales targets while ensuring a quality customer experience.

Responsibilities

• Engage with patients who have entered the sales cycle via digital campaigns or inbound calls.
• Telephonically sell Medtronic's product portfolio to retain existing customers.
• Achieve individual sales targets within the Diabetes product portfolio by following up on leads.
• Identify, develop, and close leads for the business and refer internal leads when appropriate.
• Assist the field sales team in planning and executing sales activities.
• Set up patient accounts and document sales activities.
• Identify roadblocks and opportunities to improve the inside sales process.
• Deliver a minimum of 30 outbound phone calls per day.

Requirements

• Bachelor's degree
• 3 years work experience in sales and/or customer support.
• Strong customer focus in delivering sales and building relationships.
• Ability to understand and solve underlying causes of simple or complex problems.
• Effective time management skills.
• Experience utilizing Microsoft Office Products: Word, Excel, PowerPoint, Outlook.

Nice-to-haves

• Demonstrable, consistent success in previous roles indicated by high level of sales performance.
• Experience being accountable for sales quotas in a challenging, fast-paced environment.
• Prior experience and knowledge of diabetes and insulin pump therapy.
• Previous experience in a high volume tele sales call center environment.
• Strong attention to detail by being exact, precise, and accurate.

Benefits

• Paid training
• Paid holidays
• 401(k)
• Medical coverage
• Vacation time
• Tuition program