Inside Sales Rep, Outbound

$54,995 - $74,984/Yr

HP - Rio Rancho, NM

Full-time - Entry Level

Rio Rancho, NM

Computer and Electronic Product Manufacturing

About the position

The Inside Sales Representative, Outbound is responsible for proactively reaching out to potential customers, initiating sales conversations, and guiding prospects through the sales process. This role requires effective communication and persuasive skills to identify customer needs and close deals, while collaborating with marketing and sales teams to drive revenue growth and meet targets.

Responsibilities

• Identifies and researches potential leads through various sources, including cold calls, online research, and networking, to build a strong pipeline of potential customers.
• Evaluates leads' needs, budget, and decision-making authority to determine their potential as qualified opportunities for the sales team.
• Develops a deep understanding of the products or services offered, stays up to date with new features and enhancements, and effectively communicates their value propositions to prospects.
• Leads market penetration campaigns while training and coaching other inside sales representatives.
• Delivers compelling presentations and demonstrations of products or services, tailoring them to meet the specific needs and interests of each prospect.
• Manages and updates CRM systems or sales tracking tools to document interactions, track leads' progress, and ensure the sales process is efficiently managed.
• Stays informed about industry trends, competitors, and market developments to adapt sales strategies and better position the organization's offerings.
• Collaborates with marketing, customer support, and product teams to gather information, address customer inquiries, and provide feedback on customer needs and preferences.
• Provides regular sales reports and updates to supervisors, detailing progress, challenges, and opportunities, while also analyzing sales data to identify trends and areas for improvement.

Requirements

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 6-8 years of related work experience, preferably in inside sales or tele sales, or a related field.

Nice-to-haves

• Certified Inside Sales Professional (CISP)
• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave